Refund policy
Refund Policy – Hype Harbor
At Hype Harbor, we aim to ensure customer satisfaction with every purchase. If you are not satisfied with your order, you may request a return within 14 days of delivery.
Return Conditions
To be eligible for a return:
- Item must be unused and in original packaging
- Item must be in the same condition as received
- Proof of purchase is required
Non-Returnable Items
Some items may not be eligible for return due to hygiene or usage purposes, including used or damaged products not caused during shipping.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a few business days.
Damaged or Wrong Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos for support.